Privacy Policy
This Privacy Policy explains how FAVORITE (“FAVORITE,” “we,” “us,” or “our”) collects, uses, and protects information when you visit wearfavorite.com (the “Site”) and when you purchase our products. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We only collect information that we need to process orders, provide support, operate our store, and improve the Site.
a. Information you provide directly
When you place an order or contact us, you may provide:
- First and last name
- Email address
- Shipping address
- Billing address
- Phone number (if provided at checkout)
- Order details (items purchased, sizes, quantities, and prices)
- Any information you include in an email or message to us
b. Information collected through Stripe (payments)
We use Stripe to securely process payments. When you check out, your payment card information is sent directly to Stripe. We do not see or store your full credit card number or CVV on our servers.
From Stripe, we may receive limited information necessary to fulfill your order, such as:
- Payment status
- Billing name and address
- Email address and phone number (when provided at checkout)
- Last four digits of the card and card brand (for receipts and records)
Stripe processes your payment information in accordance with its own privacy and security practices.
c. Information collected automatically
When you visit the Site, we may automatically collect basic technical information, such as your browser type, device type, IP address, and which pages you view. We use this information to maintain the security and performance of the Site and to better understand how visitors use it.
d. Local storage (cart data)
To make shopping easier, we store your cart information in your browser using local storage (for example under a key like
favorite_cart). This allows your cart to persist while you browse.
- This cart data is stored on your device, not on our servers.
- It may include product IDs, sizes, quantities, and image thumbnails.
- It does not include payment card information.
2. How We Use Your Information
We use the information we collect to:
- Process, confirm, and fulfill your orders
- Send order confirmations, receipts, and shipping updates
- Respond to your questions and customer support requests
- Maintain and improve the Site, products, and shopping experience
- Protect our store and customers from fraud and unauthorized activity
- Comply with legal, tax, and accounting obligations
We do not sell your personal information.
3. How We Share Your Information
We only share your information with third parties when necessary to operate our business or comply with the law, such as:
- Payment processing: Stripe, which processes your payment and securely stores card data.
- Shipping and delivery partners: Carriers that deliver your orders.
- Website hosting and infrastructure: Providers that host our Site and run our backend.
- Professional services: Such as accountants or legal advisors, when necessary.
We may also share information if required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of FAVORITE, our customers, or others.
We do not share your full payment card details with any party; those are handled directly by Stripe.
4. Cookies and Similar Technologies
Our Site may use cookies or similar technologies to remember items in your cart, remember preferences, and understand how visitors use the Site. You can usually control cookies through your browser settings. Disabling cookies may affect certain features, such as your ability to keep items in your cart.
5. Data Retention
We keep your order and contact information for as long as reasonably necessary to fulfill orders, provide support, and comply with legal obligations (including tax and accounting requirements). Email communications and support messages may be kept for our records and to improve our service.
6. Security
We use industry-standard security measures to help protect your information, including HTTPS (SSL/TLS) on our Site so data is encrypted in transit, and relying on Stripe as a PCI-DSS compliant payment processor for handling card data.
While we work to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we strive to use reasonable safeguards consistent with industry practices.
7. Your Choices
You have choices regarding how you interact with our Site and store:
- You can choose not to provide certain information; however, this may limit your ability to place an order.
- You can disable cookies through your browser settings, though some features may not function correctly.
- You may contact us if you would like to update or correct your contact information associated with a recent order.
Depending on your location, you may have additional rights under applicable data protection laws. If you wish to exercise any such rights, please contact us using the information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes are posted means you accept the updated Policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
FAVORITE
Email: wearfavoriteus@gmail.com